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Caring for parents from abroad

Close to their care,
wherever you are.

For many Nepalese living overseas, one of the greatest concerns is the health of parents back home. We give you an organised, professional link to their care team.

Enquire About Family Care Support WhatsApp from abroad
An organised professional link

You can't be there every day. You can stay connected.

Norvic @ Home can provide an organised professional link between the patient, the healthcare team and authorised family members abroad.

Your parent is cared for at home by a Home Care Team connected with Norvic International Hospital. You stay informed through the care coordinator — within appropriate clinical and privacy boundaries, and always with your parent's consent.

Patient at home Visits, therapy & monitoring
Norvic care team Care coordinator & specialists
Family abroad Updates & teleconsultations

Shared only with authorised family members, with the patient's consent.

Staying informed

What authorised family members may receive.

Subject to the patient's consent.

  • Scheduled visitsInformation about upcoming nursing, therapy and doctor visits.
  • Health & care updatesSelected updates on progress and the care plan.
  • Medication informationMedication-related information and changes.
  • Appointment updatesReminders and changes to appointments.
  • Your care coordinatorDirect communication with the care coordinator.
  • TeleconsultationsParticipation in appropriate teleconsultations.
  • Important alertsWhen clinical attention is required, you'll be told.
A Norvic nurse talking with an older patient at home
A carer sitting with an older woman at home
Care with dignityIn your parent's own home
Care for your parents

Hospital-connected care for the people you love.

Every plan starts with a clinical assessment and follows the treating doctor's advice — so your parents get the care they actually need, at home when appropriate and in hospital when necessary.

  • Elderly care
  • Post-discharge
  • Cardiac recovery
  • Joint & fracture
  • Neurological
  • Diabetes care
  • Blood pressure
  • COPD care
  • Palliative care
See all home care services
Getting started from abroad

Arranging care, from wherever you live.

1Step 1

Reach us from abroad

Contact the Care Coordination Team by WhatsApp, email or the enquiry form, and share the consultant's advice or discharge summary if you have it.

  • WhatsApp
  • Email
  • Enquiry form
2Step 2

Assessment at home

We assess your parent's condition, treatment needs and suitability for home care, and agree who in the family will receive updates.

  • Clinical assessment
  • Patient consent
3Step 3

Care begins, you stay close

Planned visits, therapy and monitoring begin — and you receive updates through your care coordinator.

  • Updates
  • Teleconsultations
  • Alerts
Privacy & consent

Families remain part of the care process — within appropriate clinical and privacy boundaries. We respect your parent's dignity, confidentiality and right to informed care.

Overseas family health plans

Our plans are structured as defined clinical packages that may suit overseas family healthcare arrangements and international insurers.

Insurance & Corporate plans
FAQ

Questions families abroad ask us.

If you don't see your question here, our Care Coordination Team is happy to help.

Talk to a coordinator

Message us from anywhere in the world.

WhatsApp us

Yes. Contact our Care Coordination Team by WhatsApp, email or the enquiry form. Care begins with a clinical assessment at your parent's home, and the plan follows the treating doctor's advice.

With the patient's consent, authorised family members may receive information about scheduled visits, selected health and care updates, medication-related information, appointment updates and important alerts when clinical attention is required.

Where appropriate, authorised family members can take part in teleconsultations, and can communicate with the care coordinator.

Health information belongs to the patient. We share updates only with family members the patient has authorised, to protect their dignity and confidentiality.

Remote monitoring does not replace emergency care. If hospital treatment becomes necessary, referral or transfer is arranged, and authorised family are alerted. In an emergency, local emergency services should always be contacted.

Worried about a parent back home?

Tell us about them — our Care Coordination Team will guide you through every step.

Enquire About Family Care Support WhatsApp now